Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Email address (for sending download links)
  • E-book files you upload for translation
  • Payment information (processed securely by Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your translated e-books
  • Send download links and service notifications
  • Process payments
  • Troubleshoot and quality assurance: In cases where translation fails or quality issues arise, we may access and analyze your uploaded files to diagnose technical problems, improve our service, and resolve disputes. This includes examining file format, structure, and content quality.
  • Improve our services and algorithms

3. Data Retention

Uploaded files are automatically deleted after 30 days. Translated files are kept for 30 days to allow downloads. Email addresses are retained for service communications.

4. Data Security

We implement appropriate security measures to protect your personal information. Payment processing is handled by Stripe, which is PCI-DSS compliant.

5. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing

To exercise these rights, please contact us at support@aiebooktranslator.com

6. File Analysis and Quality Assurance

By using our service, you acknowledge that in certain circumstances, our team may access and review your uploaded files for the following purposes:

  • Diagnosing and resolving translation failures
  • Investigating quality issues and refund requests
  • Improving our translation algorithms and file processing
  • Resolving technical support inquiries

File access is limited to authorized personnel on a need-to-know basis. We do not read your books for pleasure, share content with third parties (except our AI translation providers for processing), or use your content for any purpose unrelated to providing and improving our service.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
support@aiebooktranslator.com